Shipment Policy
Effective Date: January 8, 2025
At Iwcglasni, we strive to deliver your orders promptly and efficiently. This Shipment Policy outlines the shipping methods, timelines, costs, and conditions for domestic and international orders.
1. Shipping Methods
We partner with reliable carriers to provide a range of shipping options:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
- International Shipping: Delivery times vary depending on location and customs clearance.
2. Shipping Costs
Shipping costs are calculated based on:
- Order weight and dimensions.
- Destination address.
- Selected shipping method.
The total shipping fee will be displayed at checkout before payment is completed.
3. Order Processing Time
- Orders are processed within 1-3 business days, excluding weekends and holidays.
- You will receive an email confirmation once your order is shipped, including a tracking number.
4. Tracking Your Order
All shipments come with a tracking number, allowing you to monitor your package’s status in real time. Tracking information will be emailed to you upon dispatch.
5. International Shipping
- Customers are responsible for any customs duties, taxes, or fees imposed by their local authorities.
- Delivery times may vary based on customs clearance and international regulations.
6. Lost or Damaged Shipments
If your package is lost or arrives damaged, contact us immediately at info@iwcglasni.com. Provide your order number and photos of any damage to expedite resolution.
7. Address Accuracy
Ensure that your shipping address is accurate and complete at checkout. Iwcglasni is not responsible for delivery delays or failures caused by incorrect or incomplete addresses.
8. Delayed Shipments
While we strive to meet delivery estimates, delays may occur due to weather, carrier issues, or other unforeseen circumstances. We appreciate your patience and will assist in tracking your order if delays arise.
9. Contact Us
For shipping-related inquiries, please contact us:
- Street: 248 Gilstrap Rd, Cleveland, Georgia (GA)
- Phone Number: (706) 865-9169
- Email: info@iwcglasni.com
- Website: iwcglasni.com